Shipping and Delivery

Shipping and Delivery

Where do you ship to?

We ship our products worldwide! Outside of Norway and the EU, delivery costs and times will vary depending on destination.

Do you offer free shipping?

For orders placed within Norway, we offer free shipping over 300kr. For orders placed within the EU, it’s €60.

How long does delivery take?

Shipping within Norway usually takes 2-4 days with Bring. Shipping within the EU takes 3-5 days with DVS. Shipping to Switzerland, the UK and the USA takes 3-5 days with DHS. Delivery time outside of these zones depends on destination, contact post@lofotenseaweed.com to get a delivery estimate for your specific country.

Where is my order?

You should receive an email within 24 hours of placing your order with a tracking number. You can use that number on the website of the relevant courier to get regular order updates.

Do I have to pay the customs toll on your products?

Orders from Norway will be sent directly from Lofoten, so no fees will apply. If you’re ordering to an address within the EU, you’re in luck! We also warehouse our products in Sweden, so you won’t have to pay the customs tax. For orders shipping to outside of the EU, please refer to the relevant border authority for information on tolls and fees. Shipping to the US? Avoid the toll by ordering from our Amazon store!

How do I return my product?

If for any reason you’re not satisfied with your products, please drop an email to post@lofotenseaweed.com and we will do our best to find a solution for you. Please note that unless defective, only unopened & unused products will be considered for a refund.

Still have questions?

Contact us at post@lofotenseaweed.com and we’ll be happy to help!